First time users need to contact us before logging in. You will be notified of your password by email when your account is ready to log in. Send us an email with your account number (which you will find on the upper left hand section of your statement) and the name the account is listed under. Please allow 48 hours for a response by email. If you need to make payment immediately, we accept payment 24 hours a day, 7 days a week by phone at (229) 468-7415 or (800) 237-3745. You can pay with VISA, MasterCard, or check over the phone.
First time users, click here to email technical support for a password. Note: some members are able to use their account number minus the last two digits as their user id and password the first time they login. For example, if the account number on your bill is 3945604, you would enter 39456 as your user id and password. You may try this first before emailing technical suport.
Already have a password? Click here to continue to online bill payment.
To report a power outage, call 1-888-308-6582
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